Solutions

We work with clients on the integration of a range of business applications into their business processes. Applications include those associated with:

• General ledger and associated subsidiary ledgers
• Asset management
• Budget development including interface with central government agencies
• Activity based costing
• Cost estimation
• Human resource management
• Human resource management

We are also an Implementation Partner for the Monitoring Requirement Manager.

Monitoring Requirement Manager (MRM) – Setting the standard for IT service monitoring management with a robust lifecycle approach to “services support and delivery”, providing business value.

When it comes to gathering, reviewing and implementing service monitoring requirements as well as interpreting monitoring alerts produced by your organisation’s monitoring tools; everyday your organisation faces a set of competing challenges.

Meeting those challenges requires the service monitoring management process to mature, implementing new processes and practices to resolve service issues faster and more effectively. MRM software is quite simply the most cost effective way to build the monitoring management capabilities that your organisation needs.

The broad capability set of MRM delivers comprehensive core and extended functionality in close alignment with the IT Service Lifecycle described by the Information Technology Infrastructure Library (ITIL).